Frequently Asked Questions (FAQs)

Laverapelle is a leatherwear brand specializing in premium leather jackets, coats, and leather pants for men and women. With over a decade of craftsmanship, we focus on timeless design, high-quality materials, and precise tailoring.

Our products are manufactured in Pakistan by skilled leather artisans with decades of experience in leather craftsmanship. All designs, materials, and quality benchmarks follow modern standards to ensure consistency, durability, and a premium finish.

We primarily use premium cowhide and lambskin leather. Cowhide offers durability and structure, while lambskin provides a softer, lightweight feel with a refined finish.

Yes. Almost all Laverapelle products are made from 100% genuine leather. We also offer a few fanbase products made with faux or synthetic leather. Each product's description will define whether it's made with 100% leather or Faux leather.

Yes—this is a natural and desirable characteristic of real leather. With wear, leather develops a unique patina, becoming softer and more personalized while maintaining its strength.

A mild leather scent is normal for genuine leather products and fades naturally with time and ventilation.

Please refer to our Size Guide available on each product page. We recommend measuring a well-fitting jacket or pants you already own and comparing it to our chart.

Our designs generally follow a tailored / modern fit. Product size charts specify whether a style runs slim, regular, or relaxed.

If you prefer a snug, fitted look, choose the smaller size. For layering or comfort, we recommend sizing up.

Yes. We offer full customization for all our products based on the customer’s body measurements. This allows us to create a garment tailored specifically to your fit and proportions.

In addition to sizing, we also offer design customization. Depending on the product, customers may request changes such as hardware, zipper placement, panel details, lining preferences, or other design elements.

All customized orders incur an additional cost, which varies based on the level of customization. As each piece is made to order, production timelines may be longer than standard items.

We accept major credit and debit cards, PayPal, Apply Pay, Google Pay, as well as other secure payment options available at checkout depending on your region.

Absolutely. Our website uses secure SSL encryption to protect your personal and payment information.

Orders can only be modified or canceled within a short window after placement. Please contact customer support as soon as possible with your order number.

Yes, we ship worldwide.

Delivery times vary by destination and the shipping service selected:

• Standard international shipping: typically 7–14 business days
• Exact timelines are displayed at checkout

Any applicable customs duties or import taxes are fully our responsibility and will be covered by us, so you won’t experience any inconvenience.

Once your order is shipped, you will receive a tracking number via email.

We accept returns within 30 days of your order date, provided the item is unused, unworn, and in original condition with tags attached. Custom orders are non-refundable.

Original shipping charges are non-refundable unless the return is due to a defect or error on our part.

Please contact us via email or submit a return form with your order number and reason for return. We’ll guide you through the process accordingly.

If you receive a defective or incorrect item, contact us within 48 hours of delivery with clear photos, and we’ll resolve the issue promptly.

• Avoid prolonged exposure to water or direct sunlight
• Hang on a wide, padded hanger
• Do not machine wash or tumble dry
• Use a professional leather cleaner when needed

Gently pat dry with a soft cloth and allow it to air dry naturally. Do not use heat or hair dryers.

Minor creases and marks are natural in leather and add to its character. Most wrinkles settle with wear.

We source leather as a by-product of the food industry, helping reduce waste while maintaining quality standards.

We prioritize durability and long-lasting design, encouraging fewer but better purchases rather than fast fashion. In addition, we use sustainable and minimal packaging wherever possible to reduce environmental impact while ensuring your order arrives safely.

You can reach us via our Contact Us page or email our customer support team at laverapelle@gmail.com. We aim to respond within 24–48 business hours.

If you can’t find the answer you’re looking for, please contact us—we’re always happy to help.