Privacy Policy
At Laverapelle, we are committed
to protecting your privacy and safeguarding your personal
information. This Privacy Policy explains how we collect, use, and protect your
data when you visit our website or make a purchase.
Information We Collect
When you interact with our site,
we may collect details about
your device, such as your web
browser, IP address, time zone, and browsing activity. This helps us ensure the
site loads correctly and allows us to analyze how visitors use our store.
When you place
an order, we collect information such as your name, billing and shipping
address, payment details,
email address, and phone number.
This information is necessary
to process payments, arrange shipping, provide invoices and confirmations, and
communicate with you about your order. We may also use it to screen for fraud
and, if you consent, to send you product updates or offers.
If you contact us for support,
we may also collect additional information to resolve
your query and improve
customer service.
How We Use Your Information
Your personal
information is used solely to provide our services—this includes processing
secure payments, fulfilling and delivering orders,
offering customer support,
and keeping you
informed about new products
or promotions when you opt in. We also use data to monitor
potential fraud and to improve your shopping experience.
Retention of Information
We retain
personal information for as long as necessary to provide our services and
comply with legal obligations. You may request
deletion of your data at any time,
and we will remove it from
our systems unless it is required for legal or regulatory reasons.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
Your data may only
be shared with trusted service
providers—such as payment
processors, shipping partners, and IT support—strictly for the
purpose of completing your order and maintaining our services. We will never
share your details for marketing purposes.
Data Deletion Requests
You may request the deletion of your records
at any time by contacting us at info@laverapelle.com or laverapelle@gmail.com.
Your Rights
Depending on your location, you may have the right
to access, update,
or request deletion
of your personal data.
You can also request to withdraw consent
for marketing communications at any time.
Security
We use industry-standard security
practices to protect
your personal information against unauthorized access, alteration, disclosure, or misuse.
While no system is completely secure, we are dedicated to safeguarding your
data to the highest standards possible.
Changes to This Policy
We may occasionally update this Privacy Policy to reflect
changes in our practices, services, or legal requirements. Any updates will be published on this page,
and we encourage you to review it regularly.