Privacy Policy

At Laverapelle, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

 

Information We Collect

 

When you interact with our site, we may collect details about your device, such as your web browser, IP address, time zone, and browsing activity. This helps us ensure the site loads correctly and allows us to analyze how visitors use our store.

When you place an order, we collect information such as your name, billing and shipping address, payment details, email address, and phone number. This information is necessary to process payments, arrange shipping, provide invoices and confirmations, and communicate with you about your order. We may also use it to screen for fraud and, if you consent, to send you product updates or offers.

If you contact us for support, we may also collect additional information to resolve your query and improve customer service.

 

How We Use Your Information

 

Your personal information is used solely to provide our services—this includes processing secure payments, fulfilling and delivering orders, offering customer support, and keeping you


informed about new products or promotions when you opt in. We also use data to monitor potential fraud and to improve your shopping experience.

 

Retention of Information

 

We retain personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, and we will remove it from our systems unless it is required for legal or regulatory reasons.

 

Sharing Your Information

 

We do not sell, rent, or trade your personal information to third parties. Your data may only be shared with trusted service providers—such as payment processors, shipping partners, and IT support—strictly for the purpose of completing your order and maintaining our services. We will never share your details for marketing purposes.

 

Data Deletion Requests

 

You may request the deletion of your records at any time by contacting us at info@laverapelle.com or laverapelle@gmail.com.

 

Your Rights

 

Depending on your location, you may have the right to access, update, or request deletion of your personal data. You can also request to withdraw consent for marketing communications at any time.

 

Security

 

We use industry-standard security practices to protect your personal information against unauthorized access, alteration, disclosure, or misuse. While no system is completely secure, we are dedicated to safeguarding your data to the highest standards possible.

 

Changes to This Policy

 

We may occasionally update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Any updates will be published on this page, and we encourage you to review it regularly.

Why shop with us?